Communications for Visitors to Palau

Hi-Speed Internet for Visitors in Palau

New! Visitor SIM with 10GB mobile data

4G Pocket WiFi Rental Service Online Reservation

Notice to Pocket WiFi Rental Customers - Airport Kiosk Closed (English & Japanese) (0.3 MB)

PNCC WiFi Hotspots

  • Enjoy Hi-Speed Internet
  • More Than 250 Locations
  • Log on with PNCC Prepaid Internet Cards: $2 for 2 Days Unlimited Internet or $5 or 10 hours (valid 15 days) or $10 for 20 hours (valid 30 days)
  • Sold at PNCC and retail stores

PalauCel 4G Mobile

  • NEW! VISITOR SIM $20/10GB/15days (data only)
  • Fast Convenient Mobile Data
  • Save with Data Plans: Dial *780#
  • 4G/3G COVERAGE: Koror, Airai
  • 3G/2G COVERAGE: other states
  • 4G: Band 28(700) | 3G: WCDMA-900
  • Prepaid SIM only $10 with $10 Airtime load
  • Use Airtime Cards for local and overseas calls and text, plus mobile data

  • Prepaid SIM cards sold at PNCC 8am-4pm daily Monday - Friday, and at selected resellers.

4G Pocket WiFi Rental Service

As low as $18/day

Stay Connected in Palau!

Pocket Wifi Device

Palau's only 4G Pocket WiFi Service for Visitors

  • Nationwide Coverage
  • Video Streaming
  • Upload your photos to social media
  • Internet Browsing

Up to 3 devices can use 4G Pocket WiFi at the same time

Plan Data Amount Duration days Total
Short-Stay Plan New! 25 GB 5 days $125
Long-Stay Plan New! 60 GB 14 days $250
Reserve your 4G Pocket WiFi online here.

Airport Kiosk CLOSED As of March 20, 2020 Until further notice
4G WiFi Rental Devices reserved online will be delivered to customer's hotel.

Please call 680-587-9000 or 680-488-9000, or email to service@pnccpalau.com for more information.

Note:

  • You can connect 4G Pocket WiFi to maximum 3 devices at the same time.
  • 4G/3G network in Koror and Airai; 3G/2G in other states.
  • Plan expires when data is used up or plan period ends, whichever comes first.

PNCC Kiosk Location Map

Airai Hq Office
PNCC Airai HQ Office
In Airai State next to Airport
Open M-F 8:00am - 4:00pm
Tel: +680-587-9000
Koror Office
PNCC Koror Office
On Main Street across Post Office
Open M-F 8:00am - 4:00pm
Tel: +680-488-9000
Airport Kiosk
PNCC Airport Kiosk

Airport Kiosk CLOSED As of March 20, 2020 Until further notice

4G WiFi Rental Devices reserved online will be delivered to customer's hotel.

To Our Valued Customers: While our Airport Kiosk is closed, regular business operations will continue at our PNCC Koror and Airai locations, including sales of Visitor SIM Cards and Prepaid SIM cards.

For assistance, please:

  • Email to service@pnccpalau.com
  • Call 488-9000 Monday through Friday 8am - 4pm
  • Call 587-9904 7am - 12 midnight Monday-Friday and 7am-11pm Saturday & Sunday

We apologize sincerely for the inconvenience and thank you for your patience.

How to call overseas in Palau

Overseas Call Discount Banner

Calling overseas from a Landline?

Use PNCC Debusch phone cards

  • As low as 38¢ per minute to over 200 destinations (30₵ per minute to the Philippines)
  • Dial "0" for country codes
  • Call from any landline in Palau.
  • Sold at PNCC and retail locations

Dialing Instructions using
Debusch Cards (See back of card)

  • 011
  • Country code
  • City routing or area code
  • Local number

Example: Direct-dial call to Honolulu, Hawaii, USA

011 + 1-808-234-5678

Calling overseas from a Mobile?

Use PalauCel Airtime Cards

  • Long distance calls from prepaid mobile incur international charge, as low as 38¢ per minute, plus local Airtime rate. (30₵ per minute to the Philippines)
  • Dial 587-9904 for info (7am-12am daily).
  • Sold at PNCC & 100+ retail stores

Dialing Instructions using Airtime

Dialing Instructions — Prepaid Accounts (776, 778, 779)
Both local and long distance calls can be made with a prepaid Airtime card. Dial overseas calls (and send international text) using a "plus sign" as the international access code:

  • +
  • Country code
  • City routing or area code
  • Local number

Example to Guam (671), USA (1):

+1-671-234-5678

Download How to Call Overseas (5.6 MB)

PNCC WiFi Hotspot Locations

PNCC WiFi User Guide

  • Enjoy faster speeds, easy to use
  • 2 Options for access via:
    • PNCC Prepaid Internet Card
      $2 Unlimited 2 Days! • $5/10 hours • $10/20 hours
      Buy your prepaid Internet cards in our online store
    • PalauNet Account* User ID and Password
      (except for email accounts); valid for Internet access only
      Do not enter entire @palaunet.com address as WiFi User ID:
      Example: User ID = pncc@palaunet.com; only enter pncc
      *monthly plans vary from $15/for 15 hours to $99.95 for unlimited

How to Log On

  • Turn on your device's* wireless access, select PNCC WiFi Hotspot.
    *Using a WiFi 802.11 b/g enabled device.
  • Open your web browser and type any website in address bar OR login.palaunet.com
  • Wait for redirection to the login page.
  • Log-in by entering your user ID and password. Minimize Logout page (don't close it).
  • Log-out by clicking LOGOUT button on login/logout page OR go to logout.palaunet.com
Download list of WiFi Hotspot Locations

High-Speed Wireless Internet Access

Log On with PNCC Prepaid Internet Card

More than 250 locations Nationwide

Koror Wifi Locations